1. The agreement
These Terms of Service (“Terms”) form a binding agreement between you (or the entity you represent) and Bryka.AI (“Bryka”). They govern your access to and use of the Bryka.AI website, dashboard, APIs, and related services (the “Service”).
If you’re using the Service on behalf of an organization, you represent that you have authority to bind it to these Terms. In that case, “you” means the organization.
2. Your account
You must be at least 16 years old to use the Service. You’re responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at security@bryka.ai if you suspect unauthorized access.
3. Acceptable use
You agree not to use the Service to:
- Violate any applicable law or regulation.
- Build chatbots that generate content that is illegal, defamatory, fraudulent, or that infringes intellectual-property rights.
- Send spam, phishing, malware, or attempt to compromise the integrity of the Service or its users.
- Impersonate another person or entity, or misrepresent the chatbot’s nature when it would mislead end users.
- Reverse-engineer, scrape at scale, or attempt to extract source code or training data of the Service.
- Use the Service to make decisions that have legal or similarly significant effects on individuals (employment, credit, housing, healthcare) without appropriate human oversight.
We may suspend or terminate accounts that violate these rules, including without prior notice in the case of serious or repeated abuse.
4. Your content
You retain ownership of content you upload, configure, or generate through the Service (“Customer Content”). You grant Bryka a limited license to host, process, and transmit Customer Content solely as necessary to provide the Service to you. We do not train our models on Customer Content.
You’re responsible for ensuring you have the rights to upload and use any Customer Content, and for the lawfulness of the chatbots you build with the Service.
5. Plans, billing, and refunds
Paid plans are billed in advance on a monthly or annual cycle. Fees are non-refundable except where required by law. You can cancel at any time from the billing page; cancellation takes effect at the end of the current cycle and you retain access until then.
We may change pricing with at least 30 days’ notice. If you don’t agree to a change, you can cancel before it takes effect.
6. AI output disclaimer
Chatbots built on Bryka use large language models that can produce inaccurate, offensive, or unexpected output. You are responsible for reviewing and validating output before relying on it, and for disclosing to end users that they are interacting with an AI. Bryka does not guarantee that any specific output will be accurate, safe, or suitable for a particular purpose.
7. Service availability
We strive for high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance and may modify, suspend, or discontinue parts of the Service. Where a paid plan includes a Service Level Agreement, the SLA terms apply in addition to these Terms.
8. Intellectual property
The Service, including its software, branding, and documentation, is owned by Bryka and protected by intellectual-property laws. These Terms grant you a non-exclusive, non-transferable license to use the Service in accordance with your plan; no other rights are granted by implication.
9. Termination
You can stop using the Service at any time. We may terminate or suspend your access if you breach these Terms or for any reason with reasonable notice. Sections that by their nature should survive termination will do so — including ownership, disclaimers, limitation of liability, and dispute-resolution clauses.
10. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the maximum extent permitted by law, Bryka’s aggregate liability for any claim arising out of or related to the Service is limited to the greater of (a) the amounts you paid Bryka in the 12 months preceding the claim, or (b) US$100. Bryka is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data.
12. Indemnification
You agree to defend and indemnify Bryka against claims arising from your Customer Content, your use of the Service, or your breach of these Terms.
13. Governing law & disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.
14. Changes
We may update these Terms from time to time. Material changes will be announced at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
15. Contact
Questions about these Terms? Email legal@bryka.ai or use the contact page.