Your customers would rather text you.
Bryka Text is a chat widget that feels like a text thread — and can continue over real SMS with a human on your team. Answers start with your AI; when it matters, a person picks up the same conversation on the customer’s phone.
- ✓ Carrier-approved (A2P 10DLC)
- ✓ Consent-first
- ✓ $49/mo add-on
Peak Plumbing Co.
via Bryka Text
Do you do emergency callouts on weekends?
We do — 24/7. Want me to text you a time? Msg & data rates may apply. Reply STOP to opt out.
Yes please — this morning if you can
Hi, it’s Dana. I can have someone there by 9:30 — does that work?
Chat that follows the customer.
It starts on your site and, with a yes, moves to their phone — without ever restarting the conversation.
They text, right on your site
The widget looks and feels like a text thread — no forms, no “fill out your email.” Visitors type like they’d text a friend, and Bryka answers from your content.
It carries on over real SMS
When a visitor opts in, the conversation can move to their phone. They leave your site, the thread keeps going — and they text back on their own time.
A human takes over by text
One tap hands the thread to a teammate. Their replies go out as SMS; the customer’s texts come straight back into your inbox. No app for them to install.
Feels like texting
The interface people already know — bubbles, a thread, a send button. Higher replies than a contact form, no learning curve.
Real two-way handoff
When the AI reaches its limit, a person on your team continues the exact same conversation over SMS. The customer never restarts.
Carrier-approved
Registered A2P 10DLC (Customer Care). Consent is unchecked by default, recorded per number, and every message carries STOP/HELP.
Get the text before the lead cools off.
When someone leaves their number or asks for a person, Bryka texts you — not another email buried in your inbox. Reply from your phone and the conversation is already warm.
One flat add-on.
Bryka Text add-on
Add it to any paid plan and turn it on for your chatbot. The in-widget chat doesn’t ride carrier SMS, so there’s no per-message billing to watch — real texts go out only for owner alerts and the human handoff.
The honest details.
How is this different from the normal chat widget?
Same AI, texting-native experience — and one extra power: the conversation can leave the browser. With the visitor’s consent it continues over real SMS, and a human on your team can take it over by text. The regular widget stays in the browser; Bryka Text follows the customer to their phone.
Does the visitor need an app?
No. They text from the widget on your site, and if the conversation moves to SMS it lands in their normal Messages app. Your team replies from the Bryka inbox — nothing to install on either side.
Is this compliant? I’ve heard SMS has rules.
Yes. Bryka Text runs on a registered A2P 10DLC campaign (Customer Care use case). Consent is opt-in and unchecked by default, the exact disclosure is recorded per phone number, and every message includes STOP to opt out and HELP for support. A business only ever texts a visitor who agreed to it.
What does it cost to run?
Bryka Text is a $49/mo add-on on any paid plan. The in-widget chat itself doesn’t use carrier SMS, so there’s no per-message surprise — real texts are sent only for owner alerts and the human handoff.
Can I get a text the moment a hot lead comes in?
Yes. Owner alerts text you directly when a visitor leaves their details or asks for a person — so you can jump in while they’re still interested.
Meet your customers where they already type.
Build your agent free, then switch on Bryka Text when you’re ready to let conversations follow customers to their phone.
Carrier-approved Consent-first No app to install